🚚 Shipping Policy
Thank you for choosing goodr.com! We are committed to providing fast and secure shipping. Below is our shipping policy, designed to help you understand the details regarding order processing, delivery, and associated costs.
Processing Time
All orders are processed and prepared for shipment within 1–3 business days. Once your order has been processed, you will receive an email containing tracking information.
Shipping Carriers
We use the following carriers to ensure timely delivery of your orders:
UPS
FedEx
USPS
The specific carrier is selected based on your location and order details.
Delivery Times
Delivery times vary by region. Generally, your package will arrive within the following timeframes:
Within the US: 2–4 business days
Canada: 3–6 business days (depending on destination and customs clearance)
Shipping Costs:
Free shipping
Order Processing Delays
While we strive to ensure timely processing and shipping, delays may occur in certain situations (such as holidays, promotional periods, or unforeseen circumstances). We will notify you via email if a delay occurs.
Non-Shippable Areas
Due to shipping restrictions or uncontrollable factors in certain regions, we are unable to ship to some areas. Please check the shipping options at checkout for more information.
Incorrect or Incomplete Addresses
Please ensure the shipping address provided at checkout is accurate. If a package cannot be delivered due to an incorrect or incomplete address, additional shipping charges may apply. If you notice an error in the address, please contact our customer service team as soon as possible.
Shipping Issues or Lost Packages
If you believe your package has been lost in transit or encounter any issues, please contact us immediately. We will do our best to assist you in resolving the issue and tracking the package. How to Contact Customer Service?
If you have any questions or encounter issues regarding order delivery, please visit our “Contact Us” page to reach our customer service team via email or phone.
Thank you for choosing goodr.com! We are committed to providing fast and reliable shipping services. Please feel free to contact us if you have any questions.